Accessibility Statement

Last Updated: June 4, 2026

Direct Seafood is committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities. Direct Seafood strives to develop and maintain its website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as resources and technology reasonably allow.

Our Accessibility Commitment

Direct Seafood believes everyone should be able to access and enjoy its website and digital content. Ongoing accessibility efforts are aimed at:

  • Supporting major assistive technologies, such as screen readers and keyboard‑only navigation.

  • Maintaining logical, structured content that can be navigated by users with a variety of abilities.

  • Providing visual considerations such as appropriate color contrast and scalable text.

  • Working toward compliance with applicable accessibility laws and regulations, as interpreted over time.

Because web technology and standards evolve, Direct Seafood cannot guarantee that every page or feature will be fully accessible at all times, but reasonable efforts are made to address identified issues. 

Assistive Features and Customization

Direct Seafood uses modern accessibility techniques and ARIA (Accessible Rich Internet Applications) attributes, where appropriate, to improve compatibility with assistive technologies. Examples of features include:

  • Support for keyboard navigation using keys such as Tab, Shift+Tab, Enter, and arrow keys

  • Structured headings and, where feasible, skip‑to‑content or similar quick‑navigation links

  • Compatibility with user‑controlled browser settings for font size and zoom

Users are encouraged to leverage built‑in browser, operating system, and assistive technology options for further customization. 

Use of AI‑Based Enhancements

To support a wide range of user needs, Direct Seafood may employ third‑party tools, including AI‑based solutions, that offer optional accessibility enhancements. Depending on the tool in use, these features may include:

  • Visual adjustments and contrast options for users with low vision

  • Readability aids that modify spacing or typography

  • Profiles or presets intended to assist users with certain cognitive or neurological conditions

These tools are intended to supplement—not replace—Direct Seafood’s broader accessibility efforts. Because such tools are provided by third parties, Direct Seafood cannot guarantee their performance, availability, or suitability for every user. 

Feedback and Assistance

Feedback regarding accessibility is welcomed and helps improve the user experience.

If you experience difficulty accessing any part of the website or need assistance, please contact:

When reaching out, providing a brief description of the issue, the page or feature involved, and the type of device and assistive technology (if any) you are using can help Direct Seafood investigate more effectively.

Direct Seafood will review all accessibility‑related communications in good faith and, when reasonably possible, work to provide an alternative method of access or address the issue. 

Third‑Party Services and Content

Some portions of the website may rely on or include content, widgets, or services provided by third parties (for example, payment processors, embedded videos, maps, or analytics tools). Direct Seafood does not control the design or accessibility of these third‑party elements but encourages partners to support WCAG or similar standards and selects vendors with accessibility in mind where feasible.

If you encounter accessibility issues with third‑party content integrated into the Site, Direct Seafood encourages you to notify both Direct Seafood and the third party so that concerns can be evaluated.