Accessibility Statement

Last Updated: March 20, 2026

At Direct Seafood, we are committed to providing an accessible and inclusive digital experience for all users, including those with disabilities. We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

1. Our Accessibility Commitment

We believe everyone should be able to access and enjoy our website and digital content. Our ongoing accessibility efforts work to ensure:

  • Compatibility with major assistive technologies such as screen readers and keyboard-only navigation.

  • Logical, structured content that can be easily navigated by users of all abilities.

  • Visual enhancements like high-contrast text, scalable font sizes, and customizable display settings.

  • Compliance with applicable accessibility regulations and guidelines.

2. Assistive Features and Customization

We utilize modern accessibility tools and ARIA (Accessible Rich Internet Applications) attributes to improve screen reader compatibility. Where applicable, we enable:

  • Keyboard-only navigation using Tab, Shift+Tab, Enter, and arrow keys

  • Quick-skip links and structured headings

  • User interface customization, including font sizing and contrast control

3. Use of AI-Based Enhancements

To further improve usability, we may employ third-party AI-based tools that adapt the site’s content and behavior in real time. These tools can support:

  • Visual adjustments for users with low vision

  • Content readability aids for cognitive disabilities

  • Profiles designed for individuals with epilepsy, ADHD, or motor impairments

4. Feedback and Assistance

We welcome your feedback. If you experience difficulty accessing content or navigating any part of our website, please contact us so we can assist:

Email: support@directseafood.com

5. Third-Party Services

Some areas of our site may include content or tools provided by third parties (e.g., payment gateways, embedded media, analytics tools). While we cannot control the accessibility of these third-party platforms, we encourage all partners to meet WCAG standards.

6. Continuous Improvement

Accessibility is an ongoing commitment. We regularly audit our site and evaluate new technologies to improve usability for all customers. Enhancements and updates are rolled out as needed to ensure we are providing an inclusive experience for everyone.